LeaksSuite Website Outreach

Progress since 2013 and new initiatives

The major upgrade of the LEAKSSuite website in Feb 2013 created a free information source for international concepts and management of Non Revenue Water, Leakage and Pressure. Since then, a steadily growing number of Users – now 15,470 from 175 countries – are accessing this free resource. This overview of the website progress to date shows numbers of users by Google Geographical region and country, key topics of User interest, and current and upcoming new initiatives.

LeaksSuite Website content rates highly in Google searches for ‘Water Leakage and Pressure Management’ and associated topics. Cumulative and Quarterly growth of numbers of New Users, Sessions and Page Views have all risen consistently since January 2013, with a sustained increase in 2016 associated with the creation of Info-Hubs on Influences of Pressure, KPIs Fit for Purpose, Apparent Losses and Global ILIs.

Number of Users has been growing in all Google Geographical Regions, at rates ranging from 14% per quarter (Europe, Americas and Oceania) to 19% (Asia and Africa), with an overall average 15% (2300 new Users). It seems likely that by the end of 2016 number of Sessions will reach 30,000 and number of Page Views will exceed 100, 000.

For slower viewing of individual slides in sequences below, click on any slide and then move backwards or forwards using arrows which appear at the left and right sides of the slides.

The split between new and return Users continues to be consistent at around 60%:40%. Most Users find the website through Organic Search (65% of sessions), followed by Direct Access (26% of sessions) then Referrals (5%,) and 4% from social media for this website with specialist technical content. The largest User numbers are in Europe, then Americas, Asia, Africa and Oceania.

The most frequently visited Webpages after Home Page (18,682 visits) are shown below.

Recent initiatives to  improve user experience include:

Information on Average Zone Point and Night Day Factor, both of which are key Concepts which are essential for interpreting night flows and performance indicators

A Greek language version of EurWB&PICalcs has been developed for Hellenic Water Association.

A simplified practical step-by-step approach to assessing random uncertainty in water balance calculations was added to the Concepts section of the website

The principal activity since June has been the completion of an updated Guidance Notes on Apparent Losses and Water Loss Reduction Planning, by international specialist authors Michel Vermersch, Fatima Carteado, Alex Rizzo, Edgar Johnson, Francisco Arregui and Allan Lambert. It is accompanied by 9 separate Appendices, and is designed for regular updating, and has received 700 page views since it was published on 13th September.

Further additions to the Outreach (App Loss) info hub have almost doubled the number of Page Views of this increasingly popular section of the website during the last quarter

Ongoing Initiatives for October to December 2016 include:

A step by step approach to calculating Confidence Limits for Leakage Performance Indicators

An update on FAVAD and N1 approximations for pressure:leak flow rate relationships, including John May’s original October 1994 seminal article in World Water and Environmental Engineering.

A method of predicting how pressure management is likely to influence residential consumption.

Updates of ILIs for Australia and Portugal, and an additional set of ILIs for a European region.

We would also appreciate feedback from users on what you like or dislike about the Website; please use ‘Contact Us’ to let us know. We will attempt to reply to all such feedback.

Any potential Sponsors who may be interested to support our ‘free to all’ philosophy and activities, to enable us to continue and develop our free service to others, are also welcome to Contact Us.

LeaksSuite Website Approach

The LeaksSuite website is written by us using current issue industry standard open source WordPress software and appropriate plug-in and back-up applications and themes; as such it is robust and independent to our best endeavours. The site adopts Google Analytics (GA) to monitor search engine results pages (SERPS) and to track other anonymous user parameters in an effort to maintain currency of content and focus on our mission through consistent and appropriate inclusion and site navigation. GA filters are applied to reduce referral and other spam and this apparent traffic reduction is reflected in the statistics quoted. Search engine optimisation (SEO) follows “white hat” content driven best practice without any attempt to apply black-hat techniques. As such the websites authority is derived purely by and is dependent upon substantial verified industry leading content and references. It is our intention to continuously enliven the site with new content and innovation.

Allan Lambert, on behalf of ILMSS Ltd and WLR&A Ltd

LeaksSuite to September 2016