LeaksSuite Website Outreach

Progress since 2013 and new initiatives

The major upgrade of the LEAKSSuite website in Feb 2013 created a free information source for international concepts and management of Non Revenue Water, Leakage and Pressure. Since then, a rapidly growing number of Users – now 13,437 from 171 countries – have accessed this free resource. This overview of the website progress to date shows numbers of users by Google Geographical region and country, key topics of User interest, and current and upcoming new initiatives.

LeaksSuite Website content rates highly in Google searches for ‘Water Leakage and Pressure Management’ and associated topics. Cumulative and Quarterly growth of numbers of New Users, Sessions and Page Views have all risen consistently since January 2013, with a notable increase in early 2015 associated with the ‘Info Hub Blog’ EU Good Practices on Leakage Management which has been sustained during 2016 with a further notable increase in Users in the last 3 months in all Google Geographical Regions, ranging from 18% (Europe and Oceania) to 27% (Africa), overall average 20%.

For slower viewing of individual slides in sequences below, click on any slide and then move backwards or forwards using arrows which appear at the left and right sides of the slides.

The split between new and return Users continues to be consistent at around 65%:35%. Most Users find the website through Organic Search (60%), followed by Direct Access (21%) then Referrals (13%,) and 6% from social media for this website with specialist technical content. The largest User numbers are in Europe, then Americas, Asia, Africa and Oceania.

The most frequently visited Webpages after Home Page (16,406 visits) are shown below.

Recent initiatives to  improve user experience include:

Further additions to Apparent Losses have stimulated a 50% increase in Page Views of this Info-Hub during the last quarter

New Zealand ILIs were added to the Global ILIs Info-Hub

An analysis of England & Wales Water Company data confirmed that recent use of % of Distribution Input to track trends in annual leakage, in Consumer Council for Water Reports, can result in seriously misleading conclusions, implying increases when reductions had occurred, and vice versa. The practice should not be used again.

A simplified practical step-by-step approach to assessing random uncertainty in water balance calculations was added to the Concepts section of the website

Ongoing Initiatives for July to September 2016 include

Completion of a 70-page Guidance Note on Apparent Losses by International Experts

More Concepts including a step by step approach to calculating Confidence Limits for Leakage Performance Indicators, an update on FAVAD and N1 approximations for pressure:leak flow rate relationships, and a method of predicting how pressure management is likely to influence residential consumption.

A Greek language version of EurWB&PICalcs for Hellenic Water Association.

We would also appreciate feedback from users on what you like or dislike about the Website; please use ‘Contact Us’ to let us know. We will attempt to reply to all such feedback.

Any potential Sponsors who may be interested to support our ‘free to all’ philosophy and activities, to enable us to continue and develop our free service to others, are also welcome to Contact Us.

LeaksSuite Website Approach

The LeaksSuite website is written by us using current issue industry standard open source WordPress software and appropriate plug-in and back-up applications and themes; as such it is robust and independent to our best endeavours. The site adopts Google Analytics (GA) to monitor search engine results pages (SERPS) and to track other anonymous user parameters in an effort to maintain currency of content and focus on our mission through consistent and appropriate inclusion and site navigation. GA filters are applied to reduce referral and other spam and this apparent traffic reduction is reflected in the statistics quoted. Search engine optimisation (SEO) follows “white hat” content driven best practice without any attempt to apply black-hat techniques. As such the page rank and authority of the site are derived purely by and are dependent upon substantial verified industry leading content and references. It is our intention to continuously enliven the site with new content and innovation.

Allan Lambert, on behalf of ILMSS Ltd and WLR&A Ltd

LeaksSuite to June 2016